“We are so very pleased with the pool and look forward to many years of enjoyment. Thanks to you and your wonderful staff. Thanks again.”
“Wow! I accidentally read this site when I was searching for distinctive pool. I wanted to see their website. We enjoyed our first summer with our pool built by Distinctive Pool. Our experience was different. We met with Walter, he is the father who built this company. He was open about the fact that he is getting older and now just enjoys the selling part of the business; he is a very nice man. He also said that his daughter will be the one that will contact us once they start. She came over to our home and gave us some ideas on landscaping once they dug the hole. We were confused and she was very insightful. Yes-she spoke very highly about Distinctive, and how creative the company is. She was correct! Our pool is amazing! We have a waterfall that I have never seen in my life! Our summer was filled with parties at our home, and our friends kept taking photos of our backyard. Distinctive did an amazing job! Yes- we did have to pay on time, and we received a reminder call. We did not have a problem with that. It was part on our contract. We also had to drop a check off at the property, we did not have a problem with the gate and camera, it’s obvious that they have it to protect from theft. The property is kind of on an open road, so I can understand why they need the gate. Also, once our pool was finished Walter came to see the finished job! In between the different phases, I would say that Jen visited our home several times to make sure everything was done correctly and to answer questions. We thought that was sweet. We recently had a problem with our pool filter, just prior to closing our pool for the winter. She sent the electrician the next day. It was actually a bigger problem than we thought. We think we were hit by lightning. Anyhow, within days, it was fixed and we were able to close our pool for the winter. We are even considering entering the New Jersey Magazine, for our backyard. During our experience we met the mom, the sister and the husbands. Everyone is really nice. We would recommend Distinctive- I probably sound like a commercial, but they build unbelievable pools… This was our experience.”
“Thank you for building our beautiful pool. We are truly enjoying it and it is so beautiful to relax around as well. And out landscaping isn’t even in yet! So many of our friends and neighbors have commented on how beautiful it is. Drew and I are happy we went with the free form design and we love the quart stone patio and walk.
Walter, you were a pleasure to work with and although I never spoke to Jennifer, Drew found her to be very professional and helpful. The things that impress us the most is you were very candid with your ideas, you kept within the dates you said you thought you would, and you didn’t have any surprise fees above the contract. Also your crew was very good. Please feel free to use us as a reference in the future. Our permanent fence is going in today and our landscaping is following. We will have to send you a picture when everything is complete. Please feel free to drop in when you’re in the area.
Thank you again. We love it!”
“I’m writing this short note to let you know how pleased we were with the service you provided for us when you sent Bill to replace the skimmer for our pool. The service was done on July 25, 2007. Bill was efficient in what he did and he was kind and professional. We felt confident in that he would do what was necessary to alleviate our pool problem and he did. He truly is an asset to your business.
Also thanks to Mike and Anthony, they again represented your company in a professional and kind manner.”
“I wish to express to you my gratitude and amazement of how you have transformed my backyard into a complete tropical oasis. You have exceeded your limits in creating a beautiful vision and have really gone the extra mile for us, for that I want to thank you. I know that in the past few letters I have expressed some concern, but at this point you have really shown me just how important the customer is. Walter, especially I want to thank you for the cool deck and for listening to my voice. My family is very hard to please. Children are really enjoying the pool and have been really enjoying showing it off to their friends…Thank you again for everything…”